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Privacy Policy

Skyrix Consultancy FZE

Last updated: 13 July 2026

This Privacy Policy explains how Skyrix Consultancy FZE ("Skyrix," "we," "us," or "our") collects, uses, shares, and protects your personal information when you interact with our content, advertisements, communities, website (shiyaw.com), and educational programs (collectively, the "Services").

1. Who We Are

Skyrix Consultancy FZE is a trading-education business operating as a free-zone company in the United Arab Emirates. We provide educational content and mentorship on financial-market trading. For any privacy-related questions, contact us at info@shiyaw.com.

2. Information We Collect

  • Information you give us: name, email address, phone number, and any details you submit through forms, applications, sign-ups, surveys, or direct messages.
  • Payment information: when you purchase a program, payment is processed by third-party payment providers. We do not store full card details on our own systems.
  • Information collected automatically: IP address, device and browser type, pages viewed, referring source, and interactions with our ads and content, collected via cookies and similar technologies.
  • Social and advertising data: when you engage with our profiles or ads on Instagram, Facebook, YouTube, or Discord, those platforms may share limited engagement data with us in line with their own terms.

3. How We Use Your Information

  • To deliver, operate, and improve our Services and educational programs.
  • To communicate with you, including sending you updates, offers, and program information you have opted into.
  • To show, measure, and improve our advertising, including on Meta (Facebook and Instagram).
  • To process payments and fulfil purchases.
  • To maintain security, prevent fraud, and comply with legal obligations.

4. Advertising, Cookies & the Meta Pixel

We use cookies, pixels, and similar technologies — including the Meta Pixel and Meta's Conversions API — to understand how people interact with our content and ads, to measure ad performance, and to show relevant advertising on Facebook and Instagram. These tools may collect information such as your device data, the actions you take, and identifiers, and share them with Meta Platforms, Inc. You can control ad personalisation in your Facebook and Instagram settings and manage cookies through your browser settings.

5. How We Share Information

We do not sell your personal information. We share it only with:

The mobile phone numbers and SMS consent you provide will not be shared with, sold, or rented to any third parties or affiliates for their marketing or promotional purposes.

  • Service providers who help us operate (e.g. advertising platforms such as Meta, email/CRM providers, payment processors, and hosting providers), bound to use it only on our instructions.
  • Legal and safety recipients where required by law, regulation, or to protect our rights, users, or the public.

6. International Transfers

We operate from the United Arab Emirates and work with providers located in various countries, including outside the European Economic Area (EEA). Where we transfer personal data internationally, we take steps to ensure it is protected in line with applicable law, including using appropriate safeguards such as standard contractual clauses where required.

7. Your Rights (Including EEA/UK & UAE Residents)

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, to withdraw consent, and to data portability. If you are in the EEA or UK, our lawful bases for processing include your consent, the performance of a contract, our legitimate interests (such as measuring and improving our advertising), and compliance with legal obligations. To exercise any right, contact us at info@shiyaw.com. You also have the right to lodge a complaint with your local data-protection authority.

8. Data Retention

We keep personal information only for as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymise it.

9. Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

Our Services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

11. Educational Disclaimer

Skyrix provides educational content only. Nothing in our Services is financial, investment, or trading advice, and we do not guarantee any financial result. Trading carries a significant risk of loss.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated where appropriate.

13. Contact Us

Skyrix Consultancy FZE

Email: info@shiyaw.com

Website: shiyaw.com